MORSA

You’re busy. Your callers still matter.

Give callers a place to start. An AI receptionist that answers, asks what they need, and captures the details for a callback.

Illustrative call

Your Business

AI receptionist

“Thanks for calling. How can I help?”

A conversation. The details that matter.

An example call

  1. AI receptionist: Thanks for calling Your Business. I’m the AI receptionist. May I take your name?

    Caller: Hi, I’m Alex.

  2. AI receptionist: What can I help you with today?

    Caller: I’d like help with a leaking kitchen tap at 12 Example Street.

  3. AI receptionist: What’s the best number for a callback?

    Caller: 202-555-0146.

    AI receptionist: Let me confirm: 2, 0, 2 — 5, 5, 5 — 0, 1, 4, 6?

    Caller: Yes, that’s correct.

  4. AI receptionist: Is water actively leaking or causing damage?

    Caller: No, it’s a slow drip. It can wait for a callback.

Callback details

Caller
Alex
Request
Leaking kitchen tap
Callback
202-555-0146
Urgency
Routine callback
Location
12 Example Street

A request captured for review.

Illustrative text example. No live call or message is sent.

The current demo records call details. Text and email delivery are planned.

A useful first conversation. A human next step.

A clear introduction.

The receptionist introduces itself as AI, so the caller knows who they’re speaking with.

One question at a time.

A name, a request, a location, a callback number. The conversation gives each detail room.

Confirm the important part.

The callback number is repeated back for confirmation. The business takes the next step.

Room to do more.

Send you the details

A text or email with the information from the call.

Planned

Connect your calendar

Appointment booking with Google Calendar, Square Appointments, Calendly or Cal.com.

Planned

Follow up on missed calls

A text back to callers who couldn’t reach you.

Planned

What happens when you can’t pick up?

Let’s plan a better answerdavid@morsa.dev